Terms of Service

Effective Date: January 1, 2025

Welcome to firmlawdeskhq. By accessing or using our website located at firmlawdeskhq.com, you agree to abide by these terms.

1. Services

Our company provides legal contract drafting, review services, and advisory packages related to business agreements.

2. Digital Products

We offer downloadable templates, guides, and courses to assist in contract management and compliance.

3. Physical Goods

We deliver printed manuals and reference materials by mail.

4. Payment and Ordering

All fees are displayed during checkout. You may pay by various methods. Once payment is confirmed, access or delivery will proceed.

5. Refund Policy

5.1 Services

Our custom contract and review services may be rescheduled upon request up to 48 hours prior to the appointment at no extra cost. If you cancel less than 48 hours before the scheduled time, no credit or refund will be available because resources will have been allocated. We may offer a credit toward future services at our discretion.

5.2 Digital Products

You may request a refund within 14 days of purchase if you have not downloaded or accessed the product files. To initiate a refund, please contact us using contact.html. Approved refunds will be processed within 10 business days using the original payment method.

5.3 Physical Goods

Physical items can be sent back within 30 days of delivery in their original condition. To start the process, contact our support team via contact.html. Shipping costs for sending items back are the responsibility of the purchaser. Once the item is received and inspected, we will issue a refund or replacement shipment as requested.

6. No-Refund Services

Certain expedited or bespoke legal services are clearly marked as non-refundable due to immediate resource commitment and custom work. These offerings cannot be canceled or refunded. We communicate this status clearly at the time of purchase and in the service description.

7. Modifications

We reserve the right to change these terms at any time. Updates will be posted at firmlawdeskhq.com.

8. Contact Information

Swiss National Museum, Museumstrasse 2, 8001 Zurich, Switzerland.

Phone: +41766422672

Business ID: CHE-480.538.263